SHIPPING POLICY

Interpretation and Definitions

Interpretation

Words with initial capital letters are defined under the subsequent conditions, with meanings applied regardless of singular or plural forms.

Definitions

  • Company: Chicthru (also referred to as “We”, “Us”, or “Our”), accessible from Chicthru.us
  • Goods: Items available for sale on the Service.
  • Orders: Requests by You to purchase Goods from Us.
  • Service: The Website.
  • Website: Chicthru.us official site, Chicthru.us
  • You: The individual or entity accessing the Service.

Shipping Policy

Thank you for choosing Chicthru. Below are the terms and conditions of our Shipping Policy.

Domestic Shipping Policy

Processing Time: Orders are typically processed within 1-3 business days. Delays may occur during high volume periods, extending transit times. You will be notified of any significant delays via email or phone.

Rates & Delivery Estimates

  • Shipping Method: FedEx/USPS/UPS
  • Cost: Free
  • Estimated Delivery Time: 4-7 business days. Overnight delivery is available for continental U.S. addresses only. Please note that delivery delays can sometimes occur.
  • P.O. Boxes or APO/FPO Addresses: We do not ship to P.O. boxes or APO/FPO/DPO addresses.

Shipment Confirmation & Tracking: Upon shipment, you’ll receive a confirmation email containing your tracking number, which will become active within 24 hours.

Damages: For products damaged or lost during shipping, Chicthru is liable. Please contact us to file a claim, saving all packaging materials and damaged goods for the process.

Contact Us: For questions regarding this Shipping Policy:

Thank you for shopping at Chicthru. Your satisfaction is important to us, and we are here to assist you with any inquiries you may have regarding our Shipping Policy.

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